PRIVACY POLICY

Who we are

Nimo Global Matchmaking offers personal relationship mediation and relationship coaching. We are based in the Netherlands and work in accordance with the General Data Protection Regulation (GDPR).

What data we process

We only process data that you share with us yourself.

Contact information

  • Name

  • Email address

  • Phone number

  • Preferred method of contact

Profile and personal details

  • Age

  • Gender

  • Region or place of residence

  • Relationship preferences and preferences

  • Information about previous relationships

  • Lifestyle, values, and interests

  • Language and cultural background

Payment details

  • Invoice details and payment status

  • We do not store complete card details in our own systems.

Website information

  • Technical information about the use of our website

  • Pages visited

  • Cookie preferences

What we use data for

Provision of services

  • Reviewing applications

  • Preparing and conducting intake interviews

  • Creating your personal profile

  • Search for suitable matches

  • Planning introductions and follow-up meetings

  • Providing coaching and advice

Communication

  • Answering questions

  • Sending confirmations and practical information

  • Discussing experiences after meetings

Administration and legal obligations

  • Preparing and storing invoices

  • Complying with tax obligations

  • Handling complaints or disputes

Improving our website

  • Monitoring safety and stability

  • Insight into site usage (anonymized)

Legal grounds for processing

  • Agreement: required for mediation or coaching

  • Consent: e.g. for sensitive preferences or testimonials

  • Legal obligation: primarily financial data

  • Legitimate interest: preventing abuse and improving services

Sharing data

  • With potential matches

    • Only information necessary to assess an introduction

    • Always tailored to your needs

    • No public profiles on the internet

    With service providers

    For example:

    • Hosting provider

    • Email services

    • Accountant

    • Payment service

    These parties work exclusively on our behalf.

    When required by law

    We share data when required to do so by a competent authority.

Retention periods

  • Matchmaking: up to 3 years after the end of the collaboration
  • Financial records: 7 years (Tax Authority)
  • Correspondence: 2 years after last contact

Cookies

Our website uses:

  • Functional cookies: for proper functioning

  • Analytical cookies: insight into usage (not for tracking)

Browser settings determine your preferences.

Your rights

You are entitled to:

  • Access

  • Correction

  • Removal (to the extent permitted by law)

  • Restriction of processing

  • Transferability of data provided by you

  • Withdrawal of consent

Please send requests to info@nimoglobalmatchmaking.com.
Not satisfied? You can submit a complaint to the Dutch Data Protection Authority.

Changes

Our privacy policy is subject to change. The most recent version is always available on our website.